Privacy Policy

Privacy Policy

Core Japan International Limited and its Related Bodies Corporate incorporated in Japan are subject to the Japanese Privacy Act . The Privacy Act regulates how private sector entities collect, use, disclose and otherwise handle personal information.

This Privacy Policy outlines how core deals with the personal information we collect. People who deal with Core Japan are entitled to expect that any information collected will be treated in accordance with our Japanese privacy responsibilities and obligations.

What is personal information?

Personal information includes any information or opinion about an identified individual or an individual who is reasonably identifiable. For further information visit the Office of the Japanese Information Commissioner website.

The types of personal information which Core Japan International collects may include an individual's name, phone number, email address, address, nationality, date of birth, and educational history. Due to the nature of the services provided by Core Japan, some of the information we collect may be sensitive information, including details about an individual's race or ethnic background. It is not common practice for Core Japan to collect information about an individual's medical history, religion, political opinion, sexual preference or criminal record, unless such information is required in order to process a student's application for admission, enrolment and education. Core Japan will only collect sensitive information with an individual's consent.

Personal information may be collected by Core Japan in a number of circumstances, including when an individual: lodges an enquiry through Core Japan 's online enquiry service; applies for admission to a Core Japan facility; registers or enrols for a class or course offered by Core Japan ; attends a seminar; or applies for employment with us.

We generally collect personal information directly from the individual concerned, although there may be occasions when information is collected from third parties, such as a family member who contacts us on the individual's behalf, from our contractors who supply services to us, through our partner institutions or from a publicly maintained record. If an individual does not provide the information requested by us, we may not be able to provide them with our services.

If you provide personal information to us about someone else, you must ensure that you are entitled to disclose that information to us and that, without us taking any further steps required by privacy laws, we may collect, use and disclose such information for the purposes described in this Privacy Policy. For example, you should take reasonable steps to ensure the individual concerned is aware of the various matters detailed in this Privacy Policy, including our identity and how to contact us, the purposes for which we collect personal information, our information disclosure practices, the individual's right to obtain access to the information we hold about them and the consequences for the individual if the information is not provided. The individual must also provide the consents set out in this Privacy Policy in respect of how Core Japan will deal with their personal information.

What other information do we collect?

When you look at the core Japan website, our computers record your visit and log the following anonymous information for statistical purposes:

  • the Internet Protocol address from which we receive the request
  • the date and time our server received the request
  • the pages, documents and files you requested
  • the address of the resource which provided the link followed, if any, to Core Japan website
  • the type of browser and, in some cases, the operating system used in some cases, data you send to our website from web forms (e.g. search terms).

Some sections of Core Japan website use standard industry technologies, for example 'cookies', to make full use of the site. Core Japan uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. Core Japan will only use and disclose personal information about you that is collected using cookies for other purposes where we have your consent to do so, or as otherwise required or authorised by law.

What do we do with the information?

Core Japan collects personal information for the primary purpose of providing our services to individuals. We may also collect personal information for purposes related or ancillary to the primary purpose of collection, including:

  • Administering and managing the services we provide to prospective and current students, including admissions, enrolment, education, billing, maintaining our information technology systems, customer service and data storage;
  • marketing the services of Core Japan and its related entities to prospective, current and past students;
  • hiring and managing employees and contractors;
  • planning, monitoring, evaluating and improving our services, including conducting market research and surveys and assessing customer satisfaction;and otherwise communicating with you.

Core Japan will only use and disclose personal information about you for the purposes stated above, where we have your consent to do so, or as otherwise required or authorised by law. For example, Core Japan International may need to share student information with partner institutions in the course of providing education classes on the institution's campuses.

By providing us with your personal information, you consent to us using your information to contact you on an ongoing basis in order to provide you with marketing information we think would be of interest to you, including by mail, email, SMS and telephone.

Core Japan may retain other companies and contractors to provide services for us, including entities located outside Australia, who will need to have access to your personal information to perform their obligations. Core Japan may also use a cloud-based service to store and process personal information. By providing us with your personal information, you consent to us disclosing your information to entities located outside Australia for these purposes, as well as Core Japan ' related companies to allow those companies to use and disclose that information for the primary and ancillary purposes for which Core Japan collects personal information stated above. In such circumstances, we are not responsible for a failure of the overseas recipient to comply with Japanese privacy laws. The entities may be located in the Australia ,USA, Japan and Hong Kong. For a full list of locations, please contact our Privacy Contact Officer.

Only a limited number of staff has access to the anonymous information collected via the Core Japan website. The information is collated for analysis. It is then evaluated and published in reports that show Core Japan usage patterns and identify popular areas of the website. This helps us to improve and develop the website and its services.

For security reasons, Core Japan uses software programs to monitor network traffic and identify unauthorised attempts to upload or change information, or otherwise cause damage.

Minors and privacy

When Core japan International has knowledge that a person under age 16 is providing personal information to Core Japan , we require the person to obtain parental permission and consent for you to provide Core Japan with your personal information.

What won't we do with the information?

Core Japan will not disclose or externally publish personal information to third parties who are not related to Core Japan with a view to allowing them to direct market their products or services without the relevant individual's consent.

No attempt will be made to identify individual users of the Core Japan website except in the unlikely event of an investigation or legal proceedings, or where otherwise permitted to do so under the Privacy Act.

No attempt will be made to identify individual users of the Core Japan website except in the unlikely event of an investigation or legal proceedings, or where otherwise permitted to do so under the Privacy Act.

Is data stored in a secure way?

Core Japan has security measures in place to protect against loss, misuse and alteration of information under our control, as required by law and generally accepted industry standards. However, no system is 100% secure and to the extent permitted by law, we exclude any liability in contract, tort or otherwise for any security breach.

Do we publish personal information on our website?

Core Japan will only publish personal information on our website if it has been collected for this purpose with your knowledge and consent.

When giving such consent you should be aware that information published on our website is accessible to millions of users from all over the world, that it will be indexed by search engines and that it may be copied and used by any web user. This means that once the information is published on our website, Core Japan will have no control over its subsequent use and disclosure.

Names and email addresses of Core Japan staff appearing on our website are provided with their knowledge and consent.

Under no circumstances will Core japan sell or receive payment for licensing or disclosing your personal information.

What about external links?

This site contains links to other sites. Core Japan is not responsible for the privacy practices or the content of such websites.

Can I access and correct my personal information?

You have the right to access your personal information held by Core japan on request, subject to limited exceptions in the Privacy Act. We will deal with your request within a reasonable time. We may recover from you our reasonable cost of providing you with access.

Core Japan will take reasonable steps to ensure your personal information is accurate, complete and up-to-date. Should you wish to access or amend this information, or complain about a breach of the Privacy Act, please contact Core Japan ' Privacy Contact Officer as follows:

Core Japan Intl
Tokyo Japan
We will make all reasonable attempts to respond to your complaints or requests.

If you no longer wish to receive any communications, or want to be removed from any Core Japan database, please contact the service identified on the relevant feature page, or Core Japan 's Privacy Contact Officer on the details set out above.